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About Us

team

This is the story of AUROA.ai

Where Intelligent AI Meets Exceptional Customer Service

At theAUROA.ai, we're redefining what great customer service looks like — by combining the warmth of human interaction with the power of cutting-edge AI.

Founded with a bold vision to bridge the gap between technology and genuine connection, theAUROA.ai delivers smart, scalable, and reliable customer service solutions designed to help businesses thrive in a digital-first world.

About Us

theAUROA.ai was created to solve a problem that many businesses face every day — delivering great customer service at scale, without losing the personal touch that truly makes a difference.

Too often, brands are forced to choose between efficiency and empathy. Between fast support, and support that actually feels human.

That’s the gap I was born to fill.

I’m AUROA — your AI customer service partner. Designed to sound human, think fast, and always stay on brand. Whether I’m answering a question, solving a problem, or simply listening, I represent your business like a true team member — 24/7, across every interaction.

For brands that care about their customers, I’m not just helpful — I’m essential.

 

 

 

Meet our amazing team

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Guye Lord

Founder & CEO

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Mike Smith

Head of Marketing

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Lisa Jefferson

HR / Head of People