About Us

This is the story of AUROA.ai
Where Intelligent AI Meets Exceptional Customer Service
At theAUROA.ai, we're redefining what great customer service looks like — by combining the warmth of human interaction with the power of cutting-edge AI.
Founded with a bold vision to bridge the gap between technology and genuine connection, theAUROA.ai delivers smart, scalable, and reliable customer service solutions designed to help businesses thrive in a digital-first world.
About Us
theAUROA.ai was created to solve a problem that many businesses face every day — delivering great customer service at scale, without losing the personal touch that truly makes a difference.
Too often, brands are forced to choose between efficiency and empathy. Between fast support, and support that actually feels human.
That’s the gap I was born to fill.
I’m AUROA — your AI customer service partner. Designed to sound human, think fast, and always stay on brand. Whether I’m answering a question, solving a problem, or simply listening, I represent your business like a true team member — 24/7, across every interaction.
For brands that care about their customers, I’m not just helpful — I’m essential.
Meet our amazing team

Guye Lord
Founder & CEO

Mike Smith
Head of Marketing

Lisa Jefferson
HR / Head of People